What is a "Pledge Drive Agent"?
As a Pledge Drive Agent, you will be answering calls from individuals wishing to donate to various non-profit organizations.
These people already want to give money, so there is no need to sell or persuade them
to do so. They already know where they want to donate and how much!
What to Expect As An Agent
As an agent, you will be collecting donations for organizations such as PBS, St. Judes, ASPCA and more
This is a seasonal position with various drives held throughout the year.
Active months are March, June, August, October, November, and December.
Top Performers are often asked to remain on.
All calls are scripted and very easy to follow. This takes all the guesswork out of the calls and what is needed to succeed.
Assist callers with information about and making their donation to their chosen non-profit agency.
Enter customer and pledge information correctly.
Capabilities of Top Performing Agents for this Program
Work what they schedule
Pick up extra shifts when they can
Follow the script verbatim
Deliver fluent written and verbal English
Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
Skill and efficiency in writing and verbal communication
Knowledgeable, friendly and eloquent customer service
Showcasing expert sales techniques and ability to overcome customer objection
Windows-based PC with anti-malware security
2 GB minimum RAM
CPU (Intel or AMD) 2 GHz processor (or equivalent)
Monitor resolution of 1280 x 720 (720p) or greater
Internet Explorer 10 or higher
Internet speed with a minimum bandwidth of 512k upload and 1.5 Mbps download (or greater).
Company hours of operation (subject to change based on client needs):
24 hours a day
7 days a week (during the active campaign months)
Starting Pay: can range from $0.18 to $0.35 per talk minute. *(average $8-$16 per hour)
**Background check & client certification course $50 (subject to change) lasting approximately 10 days. Certification is 100% online.